What is the Validity of the Gift Vouchers?
The validity of each Gift Voucher varies from brand to brand and can be between 3 months to 12 months. For the exact validity, please refer to your Voucher Email or SMS.
How can I use my Gift Voucher?
Not only are our vouchers delivered instantly,they are also very easy to redeem. A voucher that can be used at a store simply needs to be presented at the cash counter at the time of billing. The voucher amount is adjusted and the remaining amount of the bill, if any, will need to be paid in cash/card. Please note that these are one-time use vouchers. To make the most of it, try using vouchers if the billing value is equal to or more than the voucher amount.For online redemptions, please visit the brand page on https://www.vouchify.in/ and check the steps of redemption.
I want to return/cancel a voucher I purchased.
Unfortunately, these are non-returnable vouchers.
What is the Validity of the Gift Vouchers?
The validity of each Gift Voucher varies from brand to brand and can be between 3 months to 12 months. For the exact validity, please refer to your Voucher Email or SMS
I have not received my vouchers yet.
That can happen occasionally due to network issues. Here is what you can do –
1.Check if you have received the voucher email. This can go to your junk/spam mailbox too.
2.If yes, It’s fairly easy. Talk to us at support@vouchify-in to resend your Vouchers instantly.
3.If the vouchers are not on email, please wait for an hour after you have processed your order and follow the steps above.
My voucher can only be used online but it shows up as consumed. What should I do?
Please reach out to the helpline number of the brand.
Can I use my Gift Voucher online?
It varies from brand to brand. While brands like Amazon, Flipkart, Myntra etc. are only accepted online, other brands like Croma and prestige can be used both online and at a store. Please visit the brand page for exact details at https://www.vouchify.in/ and select the brand name
Brand or Denomination of my choice is not available. What should I do?
The catalogue is dynamic, and brand/denominations are available on the website basis the availability of inventory. While we try our best to ensure stock availability, in the event you don’t find a voucher denomination of your choice, we advise you to wait for a while and try again.
How many times can a voucher be used?
All our vouchers are one-time use vouchers. Please refer to the terms and conditions on the brand page at www.vouchify.in for detailed information.
How many Gift Vouchers can I use in one transaction?
This varies from brand to brand. Please visit the brand page on www.vouchify.in for exact details.
The amount is debited from my account however, the order is not successful.
Do not worry! Your money is safe. In such instances, the orders are usually processed within 24 hours. If we have received the amount and the order does not get processed, the amount is reversed back to your account within 3-5 working days.
